frequently asked questions
Have some questions about our services?
When can I get to my belongings?
We make it easy and convenient. Gate access is 7 days a week 24 hours a day.
How much notice must be given when I move out?
We prefer a 7 day written notice to move out. Full details on the vacating policy will be provided for you at the time of move-in.
How can I make a payment?
The easiest way to make payments is to have them automatically deducted from your credit card which also comes with our “no late fee guarantee”. Payments can also be processed by mail, in person or by phone. Our facility is also equipped with a payment drop box, however, we do not recommend this for cash payments.
What sizes do you have and how much do they cost?
Our expert’s managers can assist you in determining the right size. Just give us a brief description of what will be stored and we’ll help you determine how much space is needed. To get a general idea check out our handy space estimator guide.
Do you sell moving supplies?
Yes, we sell high-quality locks with a lifetime warranty at a discounted price! We also offer a wide variety of moving and packing supplies.
How long do I have to sign up for?
We offer month to month leases; meaning no long-term contracts or commitments.
Do I need insurance?
We make it easy for you. You may carry your own insurance (check your homeowner’s or renter’s policy to see if you are already covered) or you can apply for coverage from a company that specializes in self-storage insurance.
Do you give me a key?
You are the only one who has access to your storage unit. You may purchase a high-quality lock at our office (specially designed for self-storage use) or you can provide your own.
Do you have outdoor storage for boats, RVs and other vehicles?
Yes, we have space for boats, RVs, and commercial vehicles.
Q: What kind of documentation do I need to rent a storage unit?
A valid driver’s license or federal ID with picture is required to lease a unit plus a qualified second form of ID. Registered vehicles (including watercraft, cars, boats, trailers, trucks and RV’s) must be accompanied by current registration and proof of insurance.